Refund and Cancellation Policy

Cancelling

You can cancel a Pro or Business subscription at any time from your dashboard. Your paid plan stays active until the end of the billing period you have already paid for, and then moves to the Free plan. You will not be charged again after cancelling.

Refunds

• Subscription fees are charged in advance and are not refunded for partially used billing periods.
• If you were charged twice, charged after cancelling, or could not use InsightAI because of a fault on our side, we will refund the affected charge.
• Request a refund within 7 days of the charge by emailing support@insight-ai.in with your account email and the payment reference.
• Approved refunds are returned to the original payment method through Razorpay, usually within 5–7 business days depending on your bank.

Free plan

The Free plan costs nothing and needs no payment details.